How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We arrived in the early hours of the morning from Cyprus and our flight was also delayed by 1 hour 25 minutes, the nighttime reception was so helpful and pencilled us in checkout at 12 not the usual 11 am
We were grateful.
Having 2 bottles of water in our room was appreciated though a small fridge in the room would be a good idea.
We did have only 1 hand towel and when having used the shower and to wrap my hair up afer there wasn't a hand towel spare to use.
We enjoyed having the space in the bedroom to move about in.
The beds and pillows were really good.
The tea/coffee making tray was well stocked especially with milk and the Hot chocolate was a lovely touch.
The location is perfect as just a few minutes drive from the airport.
The breakfast was good and we loved the seating arrangements, it is so quaint which we both love.
Well done to your staff they are all lovely.
What did you not like about your stay in the property or location?
Nothing of importance, other than two hand towels would have been better, we had one in our room.
Also just a nudge about a small fridge available in the room would be appreciated.
We definitely are using The Ballyrobin Lodge again in the near future, either before or after flights from Belfast International Airport.
This was our first time and definitely not our last.